Ottawa’s Daily Testing Update

Updated: September 16, 2021, 3:30 p.m. EDT

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Highlights

2,001

Swabs processed at assessment centres in Ottawa on September 15

3,855

Lab tests performed in Ottawa on September 15 [1]

1,163

Number of tests in progress as of September 16 [2]

3.4%

Positivity rate in

Ottawa residents

(September 8-14) [3]

15 hours

Average turnaround (from the time the swab is received at the lab to the result) [4]

27 hours

Average turnaround (from the time the swab is taken at a

testing site to the result) [5]

8,421

Current daily lab capacity [6]

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Where to get tested in Ottawa

COVID-19 Care and Testing Centre - Moodie

Ages: Anyone over 6 months old

Services provided: By appointment only and very limited walk-up testing, swab only OR physician visit with or without swab

Hours: Monday to Friday, 8:00 am to 3:30 pm

Location: 595 Moodie Drive

COVID-19 Care and Testing Centre - Ray Friel

Ages: Anyone over 6 months old

Services provided: By appointment only and very limited walk-up testing, swab only OR physician visit with or without swab

Hours: Monday to Friday, 8:00 am to 3:00 pm

Location: 1585 Tenth Line Road

COVID-19 CHEO Assessment Centre and Kids Come First Care Clinic at Brewer Park Arena

Ages: 

  • For testing at the COVID-19 CHEO Assessment Centre - Ages 2 months to 18 years

  • For care at the COVID-19 CHEO Kids Come First Care Clinic - Ages 2 months to 18 years (infants less than 2 months of age must visit the CHEO Emergency Department)

Services provided: 

  • COVID-19 CHEO Assessment Centre - Scheduled COVID-19 testing appointments and very limited walk-up testing

  • COVID-19 CHEO Kids Come First Care Clinic - By appointment, in-person consultation with a physician within 1-3 days for children and youth (2 months to 18 years) with acute illnesses with new symptoms such as fever, cough, vomiting, belly pain, ear ache or sore throat

Hours: Monday to Friday, 10:30 am to 5:30 pm

Saturday and Sunday, 8:30 am to 3:30 pm

Location: 151 Brewer Way

COVID-19 Assessment Centre for Adults at Brewer Park Arena

Ages: Anyone 18+ years old

Services provided: Scheduled appointments and very limited walk-up testing

Hours: Monday to Friday, 10:30 am to 5:30 pm

Saturday and Sunday, 8:30 am to 3:30 pm

Location: 151 Brewer Way

COVID-19 Drive-Thru Assessment Centre on Coventry Road

Ages: 10+ years old

Services provided: By appointment only, drive-thru testing only with any valid Canadian health card 

*NEW HOURS: 10:00 a.m. to 5:30 p.m. starting Sunday, September 19

Hours: Seven days a week, 10:00 am to 2:00 pm

Location: 300 Coventry Road

North Grenville COVID-19 Assessment Centre (Kemptville)

Ages: Anyone over six months old

Hours: Monday to Friday, 9:00 am to 5:00 pm

Sunday, 9:00 am to 1:00 pm

Location: 15 Campus Drive, Kemptville

Ottawa Community Health Centres

Ages: Testing adults and children above 6 months of age at Centretown and Sandy Hill sites. Testing adults and children aged 3+ years and above at the Somerset West site. 

Services provided: By appointment only, testing available for those without a health card.
 

Centretown Community Health Centre: 420 Cooper Street

Hours: Monday, Tuesday, Wednesday and Friday, 9 am to 4 pm


Sandy Hill Community Health Centre: 221 Nelson Street

Hours: Monday to Thursday, 9 am to 4 pm

Friday, 9 am to 2 pm

 

Somerset West Community Health Centre: 55 Eccles Street

Hours: Monday to Wednesday, 9 am to 4 pm

Thursday, 1 pm to 4 pm

Friday, 9 am to 2:30 pm

Assessment centre highlights (September 15, 2021)

*NEW: Physician visits at Ottawa’s Care Clinics

Ottawa’s three COVID-19 Care and Testing Centres offer physician care visits. If you are concerned that you might need more than a COVID-19 test or require further assessment after being diagnosed with COVID-19, the Moodie, Ray Friel and Kids Come First Care Clinics all offer appointments with a physician and additional tests if medically appropriate.

 

Before coming to a Care Centre, first talk to your family doctor to determine if a Care Clinic assessment is the best option for you. If you are experiencing symptoms related to COVID-19, and are unable to see your family doctor, book a physician visit at one of Ottawa’s Care and Testing Centres. During these appointments, a physician will assess your COVID-related symptoms and, if medically appropriate, order some basic diagnostic tests, including chest x-ray, basic blood work and other lab tests.

 

Physician visits are by appointment only – we do not accept walk-in patients for physician assessments. Your visit must also be related to COVID-19. The Care Centres are equipped to care for COVID-19 symptoms only. 

 

Residents can book an appointment online: 

 

Please note: Physician visits are only for COVID-19 symptoms – Ottawa’s Care and Testing Centres are not walk-in clinics and do not offer care for non-COVID related symptoms. Care for non-urgent symptoms unrelated to COVID-19 can accessed through your family physician or at one of Ottawa’s walk-in clinics. If you are seeking urgent care, please go to the nearest emergency department.

*NEW: Assessment Centre on Coventry Road increasing hours of operation

To increase capacity and continue to meet the needs of Ottawa residents, the COVID-19 Drive-Thru Assessment Centre on Coventry Road will double its hours of operation. The drive-thru will be open for COVID-19 testing from 10:00 a.m. to 5:30 p.m. starting, Sunday, September 19.

 

The Ottawa COVID-19 Testing Taskforce continues to prioritize and adapt to the community’s testing needs by altering assessment centres hours to better align with testing demands. The Taskforce will continue to monitor testing site capacity and adjust hours accordingly.

Brewer Assessment Centre pausing pre-travel testing

As of September 9, 2021, the COVID-19 Assessment Centre at Brewer Park Arena will suspend testing for the purpose of pre-travel clearance. This is a temporary measure to shift resources and meet the current demand for symptomatic testing within the city of Ottawa.

 

Pre-travel appointments that have already been scheduled will be honoured. Staff will directly contact travellers with booked appointments to confirm any next steps. 

 

Residents who meet current provincial testing criteria can continue to seek testing at the Brewer location, in addition to Ottawa’s other assessment centres.

 

Travellers should refer to the federal government’s travel website for up-to-date expectations and requirements related to their destination. Additionally, The Taskforce has compiled a list of ‘Suggested private providers’ travellers can refer to for alternative pre-travel testing options.

Back to school and COVID-19 testing

With students returning to classrooms, the Ottawa COVID-19 Testing Taskforce is closely monitoring COVID-19 case counts, in addition to assessment centre capacity and the community’s testing needs. In response, each of Ottawa’s assessment centres and care clinics will remain open this September for children, youth, and adults who require a COVID-19 test according to the province’s current testing criteria. Ottawa’s labs and testing locations have also increased staffing levels in anticipation of kids returning to school. 

 

Parents and educators who have further questions about COVID-19 testing this school year are encouraged to review the details below.

When to get tested for COVID-19

Parents, students and staff must complete the COVID-19 School and Childcare screening tool daily. They must follow the steps recommended by the tool, including staying home and seeking a COVID-19 test if required.

 

Ongoing screening is important to keep each other safe this school year. If a child develops new or worsening symptoms or has been exposed to someone with COVID-19, please visit Ottawa Public Health’s website to find the best assessment centre for you and your family.

 

Where to get tested for COVID-19

The Moodie and Ray Friel COVID-19 Care and Testing Centres and the CHEO Assessment Centre at Brewer Park Arena provide a great kid-friendly testing experience. Ottawa’s Community Health Centres (CHCs) are also able to assess and test children.

 

CHEO tests children over two months old; Moodie, Ray Friel and the CHCs test children over six months of age; and the drive-thru on Coventry Road tests youth over 10 years old.

 

A list of assessment centres in Ottawa and details to book a test can be found at OttawaPublicHealth.ca/CovidTesting

 

What to expect from testing sites this school year
It is important to note several key differences this school year compared to the 2020 school year. Last fall, Ottawa’s assessment centres and labs needed to scale up operations with additional equipment, resources, and staff to be able to meet the community’s needs and produce timely results. Additionally, with the move to appointment-based testing, there are no longer long lines or wait times. Same-day or next-day appointments are available, which is our goal. Ottawa’s labs have also significantly cut down the number of backlogged tests, and results are consistently available within 48 hours, and often in only 24 hours.

To further alleviate potential demand on assessment centres, take-home test kits will begin rolling out across schools in Ottawa. Students and staff attending a school where these test kits are available, and who are exposed to COVID-19 or who develop symptoms can conduct a take-home self-collection kit that is then dropped off at school or an assessment centre for testing in the lab. This program was successfully piloted in Ottawa schools this past spring and in multiple day camps this summer.

There is also greater clarity around symptom guidance in comparison to September of last year. Parents should seek testing for their child if a symptom is new or worsening and not related to other known causes or conditions. For example, students who have symptoms due to pre-existing or ongoing conditions, such as allergies, will not require a test to attend school. 

The Taskforce and its partners will continue to evaluate demand and, if required, can increase assessment centre capacity to ensure COVID-19 testing remains accessible to Ottawa residents.

When should I go for testing?

You can get a COVID-19 test at an assessment centre, care clinic, or community testing site if any of the following apply to you:

 

  1.Symptoms:

  2. Exposure:

  • You have been exposed to a person who tested positive for COVID-19:

    • If you are fully vaccinated, you should be tested immediately and again at least 7 days after your last exposure. You do not need to isolate, but should closely monitor for symptoms, stay masked when in the presence of others, and avoid optional contact with vulnerable populations (long-term care or congregate living settings, schools, etc.) unless this is essential for work or attending school.

    • If you know when you were exposed, get tested at least 7 days after your last exposure and stay in self-isolation for the entire 10 days, even if you get a negative result; if you were tested before Day 7 following exposure, a repeat test is recommended on or after Day 7 following exposure.

    • If you have had ongoing exposure to an individual who tested positive (e.g., a household member) or you are fully vaccinated, get tested right away. If you are not fully vaccinated and were tested before Day 7 of your self-isolation, a repeat test is recommended on or after Day 7 following exposure.

  • You received a COVID Alert app exposure notification; or

  • You are a resident or a worker in a setting that has a COVID-19 outbreak, as identified by Ottawa Public Health.

  3. Long-term care or retirement homes:

  • You are a resident, a worker, government inspector or a visitor to long-term care or retirement homes.

    • ​Long-term care staff, caregivers, volunteers and visitors who are fully immunized against COVID-19 are not required to present a negative COVID-19 test before entering or visiting a long-term care home.

  4. First Nations, Inuit or Métis:

  • You are a person who identifies as First Nations, Inuit or Métis; or

  • You are a person travelling to work in a remote First Nations, Inuit or Métis community.

  5. Other reasons:

  • You received a preliminary positive result through rapid testing;

  • You are a patient and/or their one accompanying escort tra­velling out of country for medical treatment;

  • You are a temporary foreign worker seeking testing for the purpose of international travel

*NEW: Ottawa's assessment centres and care clinics, Community Health Centres (CHCs) and Emergency Departments are not permitted to provide testing for asymptomatic unvaccinated individuals who require proof of a negative test to enter their workplace, go on campus or attend a public event. For asymptomatic testing, please visit a pharmacy or lab offering these tests, or inquire with your employer, campus or event planner. A list of locations is available on the provincial government's website: covid-19.ontario.ca/assessment-centre-locations.

If you are in distress (e.g., significant trouble breathing, chest pain, fainting, or have a significant worsening of any chronic disease symptoms), do not go to an assessment centre or a COVID-19 Care and Testing Clinic. Go to the nearest emergency department or call 9-1-1.

Private testing options for international and domestic travellers

Following testing guidance from the Ministry of Health, Ottawa’s assessment centres no longer provide free COVID-19 tests for the purpose of pre-travel clearance.

Travellers should consult their travel carrier’s guidelines to ensure they have the most up-to-date information about requirements. Travellers should also refer to the federal government’s travel website for up-to-date expectations and requirements related to their destination.

If there is a requirement to provide proof of a negative COVID-19 test when traveling domestically or internationally, it is important to ensure ample time for testing and receiving results. COVID-19 testing services are available for a fee, and travellers in need of a test are encouraged to search for convenient local options.

Travellers are also responsible for verifying COVID-19 testing requirements with their airline or the place they will be visiting.

 

Suggested private providers to get tested for pre-travel clearance:

COVID-19 Care and Testing Centre – Ray Friel

  • 1585 Tenth Line, Ottawa

  • The clinic is open for COVID-19 testing, by appointment, Monday to Friday from 8:00 am to 3:00 pm.

  • A fee of $185 per test must be paid by credit or debit card at the clinic.

  • Adults and children six months of age and older can be tested.

  • The results will be available through Hôpital Montfort’s patient portal.

  • Click here to book online or call 613-288-5353 (Monday to Friday).

 

Riverside Travel Medicine Clinic 

 

Appletree Medical Centres

  • 2150 Robertson Road, Ottawa

  • 356 Woodroffe Ave, Ottawa

  • Click here to book online

 

Lacroix Medical Clinic 

  • 232 Boulevard Saint Joseph, Gatineau, Québec 

  • 819-778-1330 

 

Dynacare Clinics in Montreal  

  • 475, boulevard de la Côte-Vertu, Saint-Laurent, Québec 

  • 8560, rue Saint-Hubert, Montreal, Quebec 

 

Shoppers Drug Mart

  • Check online for locations 

 

Please note that this is for informational purposes only and there are fees associated at these clinics.

 

Booking a test for those without internet

It is critical that all members of the Ottawa community have access to a COVID-19 test, including residents at a greater risk and individuals who do not have access to the internet.

 

For those requiring extra support for accessibility reasons, sites have a phone number that can be used to book an appointment. Please note that the following phone numbers are reserved for residents who need to book an appointment for a COVID-19 test and who do not have access to the internet:

 

Additionally, individuals who do not have phone or internet access may book a future appointment in-person at an assessment centre. People experiencing homelessness, who are unable to book an appointment and meet the criteria for testing, may be tested at the assessment centre during regular hours of operation.

 

Residents should not go to the emergency department for COVID-19 testing.

For more information

About the Ottawa COVID-19 Testing Taskforce

 The Ottawa COVID-19 Testing Taskforce coordinates COVID-19 testing efforts across the city. Our work is based on guidance provided by Ontario Health, as part of carrying out the provincial government’s testing strategy.

 

We recognize the demand for testing has accelerated. Members of our community — including parents, long-term care home visitors and essential workers — need a clear and consistent source of information when it comes to where to get a COVID-19 test, and who should get tested.

 

To meet this growing and important need, the Taskforce will publish Ottawa’s Daily Testing Update to keep the community up-to-date on ongoing testing guidelines and informed about any new directives or changes to Ottawa’s assessment centres.

Ottawa COVID-19 Testing Taskforce members

  • CHEO

  • City of Ottawa, Office of Emergency Management

  • Eastern Ontario Regional Laboratory Association (EORLA)

  • Hôpital Montfort

  • Kids Come First Health Team

  • Ottawa Community Health Centres

  • Ottawa Health Team - Équipe Santé Ottawa

  • Ottawa Public Health

  • Public Health Ontario Laboratory (PHOL)

  • Queensway Carleton Hospital

  • The Ottawa Hospital

[1] Testing data compiled from Eastern Ontario Regional Laboratory Association (EORLA), Public Health Ontario Lab (PHOL) and Bio-Test

[2] EORLA data only

[3] The positivity rate is reported in alignment with Ottawa Public Health (Ottawa Public Health’s COVID-19 Dashboard, page 5)

[4] Average turnaround from the time the test is received at the lab to the time of reporting (EORLA data only)

[5] Average turnaround from the time the swab is taken at a testing site to the time of reporting (EORLA data only)

[6] Lab capacity is predicted daily based on the availability of staff, equipment and supplies

[7] Includes PCR and ID NOW samples collected on-site at an assessment centre

[8] Includes all mobile and rapid testing initiatives