Updated: April 13, 2021, 3:30 p.m. EDT

Highlights

2,691

Swabs processed at assessment centres in Ottawa on April 12

4,113

Lab tests performed in Ottawa on April 12 [1]

1,590

Number of tests in progress as of April 13 [2]

9.9%

Positivity rate in

Ottawa residents

(April 5 - April 11) [3]

15 hours

Average turnaround (from the time the swab is received at the lab to the result) [4]

24 hours

Average turnaround (from the time the swab is taken at a

testing site to the result) [5]

8,421

Current daily lab capacity [6]

Where to get tested in Ottawa

COVID-19 Care and Testing Centre - Moodie

Ages: Anyone over 6 months old

Services provided: By appointment only and very limited walk-up testing, swab only OR physician visit with or without swab

Hours: Monday to Friday, 8:00 am to 3:30 pm

Saturday and Sunday, 8:00 am to 11:30 am (testing only, full care clinic not available on weekends)

Location: 595 Moodie Drive

COVID-19 Care and Testing Centre - Heron

Ages: Anyone over 6 months old

Services provided: By appointment only and very limited walk-up testing, swab only OR physician visit with or without swab

Hours: Monday to Friday, 8:00 am to 4:00 pm

Location: 1485 Heron Road

COVID-19 Care and Testing Centre - Ray Friel

Ages: Anyone over 6 months old

Services provided: By appointment only and very limited walk-up testing, swab only OR physician visit with or without swab

Hours: Monday to Friday, 8:00 am to 4:00 pm

Saturday and Sunday, 8:00 am to 4:00 pm (testing only, full care clinic not available on weekends)

Location: 1585 Tenth Line Road

COVID-19 CHEO Assessment Centre and Kids Come First Care Clinic at Brewer Park Arena

Ages: 

  • For testing at the COVID-19 CHEO Assessment Centre - Ages 2 months to 18 years

  • For care at the COVID-19 CHEO Kids Come First Care Clinic - Ages 6 months to 18 years (infants less than 6 months of age must visit the CHEO Emergency Department)

Services provided: 

  • COVID-19 CHEO Assessment Centre - Scheduled COVID-19 testing appointments and very limited walk-up testing

  • COVID-19 CHEO Kids Come First Care Clinic - By appointment, in-person consultation with a physician for children and youth with a new symptom, such as fever, cough, vomiting, belly pain, ear ache or runny nose

HoursSeven days a week, 8:30 am to 7:30 pm

Location: 151 Brewer Way

COVID-19 Assessment Centre for Adults at Brewer Park Arena

Ages: Anyone 18+ years old

Services provided: Scheduled appointments and very limited walk-up testing

Hours: Seven days a week, 8:30 am to 7:30 pm

Location: 151 Brewer Way

COVID-19 Assessment Centre at Howard Darwin Centennial Arena

Ages: Anyone 4 years and older

Services provided: By appointment only and limited walk-up testing

Hours: Seven days a week, 8:30 am to 3:30 pm

Location: 1765 Merivale Road, Nepean (formerly Merivale Arena)

COVID-19 Drive-Thru Assessment Centre on Coventry Road

*NEW: Reopened at 300 Coventry road

Ages: 10+ years old

Services provided: By appointment only, drive-thru testing only with any valid Canadian health card 

Hours: Seven days a week, 10:00 am to 6:00 pm

Location: 300 Coventry Road, Ottawa

*NEW: Southwest Ottawa COVID-19 Assessment Centre (Richmond)

Ages: Anyone over six months old

Hours: Tuesday, Thursday and Friday, 9:00 am to 5:00 pm

Saturday, 10:00 am to 2:00 pm

Location: Richmond Memorial Community Centre, 6095 Perth Street, Richmond

*NEW: North Grenville COVID-19 Assessment Centre (Kemptville)

Ages: Anyone over six months old

Hours: Monday to Friday, 9:00 am to 5:00 pm

Sunday, 9:00 am to 1:00 pm

Location: 15 Campus Drive, Kemptville

COVID-19 Pop-Up Testing Site at the AMA Community Centre

Ages: Anyone over 2 months old

Hours: Tuesdays and Thursdays from 12:00 pm to 4:00 pm

Service provided: Walk-up testing for local Sawmill Creek residents and scheduled appointments

Location: AMA Community Centre, 1216 Hunt Club Road, Ottawa

COVID-19 Pop-Up Testing Site at Vanier Community

Service Centre

Ages: Six months and older

Services provided: Scheduled appointments and very limited walk-up testing

Hours: Tuesday and Thursday, 11:30 am to 6:00 pm

Location: 270 Marier Avenue

  • Phone 613-288-5353 (phone to book appointments only, not for general information)

Ottawa Community Health Centres

Ages: Testing adults and children above 6 months of age at Centretown and Sandy Hill sites. Testing adults and children aged 13 years and above at the Somerset West site. 

Services provided: By appointment only, testing available for those without a health card.
 

Centretown Community Health Centre: 420 Cooper Street

Hours: Monday, Tuesday, Wednesday and Friday, 9 am to 4 pm


Sandy Hill Community Health Centre: 221 Nelson Street

Hours: Monday to Friday, 9 am to 3 pm

 

Somerset West Community Health Centre: 55 Eccles Street

Hours: Monday to Wednesday, 9 am to 4 pm

Thursday, 1 pm to 4 pm

Friday, 9 am to 2:30 pm

Assessment centre highlights (April 12, 2021)

*The Pop-Up Testing Sites at Vanier Community Service Centre and AMA Community Centre are only open Tuesdays and Thursdays

*NEW: An update on Howard Darwin Centennial Arena test resultss

Some residents who were recently tested for COVID-19 at the Howard Darwin Centennial Arena have unfortunately experienced longer than usual waits for their test results. This issue has also impacted a select few residents who were tested at other locations between April 3 and April 5.  Fast turnaround times are important to Ottawa’s COVID-19 response, and the Taskforce is working with its partners at GVT Labs and Public Health Ontario Laboratory to resolve the issue.

 

Residents who were tested at the Howard Darwin Centennial Arena can check their COVID-19 test result on the Ontario Health results portal at covid-19.ontario.ca. Additionally, if residents have questions about their results, or if their results are not available online, please email GVT Labs at labresults@gvtlabs.ca, or call 1-877-232-8828 (If you are calling for test results only, please press option 3).

Please note that test results can take up to 4 days. Residents can call GVT Labs to follow-up on their test result only 4 days after the date when their test was done.

*NEW: COVID-19 Testing Options for Asymptomatic Educational Staff and Students

Asymptomatic educational staff, students, and children attending childcare located within schools are temporarily eligible for COVID-19 tests at select pharmacies and at mobile testing clinics targeting schools in priority areas between April 12-18.

Educational staff, students and childcare attendees who choose to participate in this voluntary asymptomatic testing have the following options available to them:

  • The Ministry of Education has enlisted the support of LifeLabs, who will conduct testing at five different school hubs between Monday and Friday this week. More than 45,000 students attending schools in higher-risk neighborhoods have been invited. Teachers, staff and students’ families from these schools are also eligible.

  • School & Community-based testing will also occur this weekend at Sir Guy Carleton school in Nepean. 21 schools have been invited for both symptomatic and asymptomatic testing of staff, students, families and the broader community.

  • A growing list of community pharmacies have been engaged to provide asymptomatic testing of educational staff, students and children attending childcare. For available pharmacy locations, booking details and instructions, visit COVID-19 Testing Locations website and select "pharmacy" as your location type.

**PLEASE NOTE: Asymptomatic educational staff, students and children attending childcare without high-risk exposures are NOT able to get tested at Ottawa assessment centres. Please book an appointment at a pharmacy or attend the other locations as identified. ** Do not book an appointment at an assessment centre as you will not be tested. This is necessary to ensure that people showing symptoms can get their tests done as quickly as possible so that contact tracing by Ottawa Public Health and other precautionary measures can be put in place.

 

For those individuals who are showing symptoms or who have been identified as having been exposed to COVID-19, please continue to use the Ottawa assessment centres and book here.

COVID-19 testing in Kemptville and Richmond available for Ottawa residents

In collaboration with Kemptville District Hospital, Ottawa residents can now get tested for COVID-19 in Richmond or the neighbouring community of Kemptville. Both the North Grenville COVID-19 Assessment Centre in Kemptville and the Southwest Ottawa COVID-19 Assessment Centre in Richmond opened their doors to Ottawa residents on Saturday, April 10. 

Both testing sites are convenient and alternative options for residents in Kanata and other south and west-end communities who previously only had access to the Moodie COVID-19 Care and Testing Centre.

Southwest Ottawa COVID-19 Assessment Centre (Located in Richmond)

Ages: Anyone over six months old

Hours: Tuesday, Thursday and Friday, 9:00 am to 5:00 pm

Saturday, 10:00 am to 2:00 pm

Location: Richmond Memorial Community Centre, 6095 Perth Street, Richmond

 

North Grenville COVID-19 Assessment Centre (Located in Kemptville)

Ages: Anyone over six months old

Hours: Monday to Friday, 9:00 am to 5:00 pm

Sunday, 9:00 am to 1:00 pm

Location: 15 Campus Drive, Kemptville

 

Residents will continue to be required to make an appointment before coming to an assessment centre for testing. To book an appointment at either site, residents can book online or call 613-258-3192.

Four reminders about booking a COVID-19 test in Ottawa

In recent weeks and throughout this third wave, Ottawa’s assessment centres have experienced growing demand and increased on-site testing volumes. In response, sites have increased the number of testing slots available each day, operating hours over the weekend have been expanded, and staff continue to be onboarded at assessment centres. Last week, a new testing site opened at the Howard Darwin Centennial Arena in Nepean and the Drive-Thru Assessment Centre relocated to Coventry Road, which can accommodate more cars and more testing appointments each day.

Despite the recent implementation of increased surge capacity, the demand for testing in Ottawa remains high and many sites are frequently booked to capacity for same-day appointments.

Testing is critical to Ottawa residents’ health and our city’s well-being, and we are doing everything we can to address the current testing demand. During this time, our request for residents is to be patient, continue to follow public health measures and keep the following four items in mind when booking a COVID-19 test:

  1. If a resident is unable to book a same-day appointment at their preferred site, we recommend that they review other locations’ availability or reserve the next available appointment, even if it is a day or two away.
     

  2. During the time between booking an appointment and results being available, residents must continue to self-isolate at home. 
     

  3. We also ask that residents only book one appointment at a single site and cancel their appointment if they plan on no longer attending. No-shows unfortunately take an appointment slot away from another resident in need of testing.
     

  4. Only seek testing if you meet provincial testing criteria. This is especially true for those who have been identified as high-risk contacts of a known case, where testing is not indicated before Day 7 (one full week) after last exposure, unless the individual has developed symptoms.

When should I go for testing?

You can get a COVID-19 test at an assessment centre, care clinic, or community testing site if any of the following apply to you:

 

  1.Symptoms:

  2. Exposure:

  • You have been exposed to a person who tested positive for COVID-19:

    • If you know when you were exposed, get tested at least 7 days after your last exposure and stay in self-isolation; if you were tested before Day 7 following exposure, a repeat test is recommended on or after Day 10 following exposure.

    • If you have had ongoing exposure to an individual who tested positive (e.g., a household member), get tested right away. If you were tested before Day 7 of your self-isolation, a repeat test is recommended on or after Day 10 following exposure.

  • You received a COVID Alert app exposure notification; or

  • You are a resident or a worker in a setting that has a COVID-19 outbreak, as identified by Ottawa Public Health.

  3. Long-term care, retirement homes, and other congregate settings:

  • You are a resident, a worker or a visitor to long-term care, retirement homes, homeless shelters or other congregate settings (for example: group homes, community supported living, disability-specific communities or congregate settings, short-term rehab, hospices and other shelters).
     

  4. First Nations, Inuit or Métis:

  • You are a person who identifies as First Nations, Inuit or Métis; or

  • You are a person travelling to work in a remote First Nations, Inuit or Métis community.

  5. Other reasons:

  • You received a preliminary positive result through rapid testing;

  • You require testing 72 hours before a scheduled (non-urgent or emergent) surgery (as recommended by your health care provider);

  • You are a patient and/or their 1 accompanying escort tra­velling out of country for medical treatment;

  • You are an international student that has passed their 14-day quarantine period;

  • You are a farm worker;

  • You are an educator who cannot access pharmacy-testing; or

  • You are in a targeted testing group as outlined in guidance from the Chief Medical Officer of Health
     

If you are in distress (e.g., significant trouble breathing, chest pain, fainting, or have a significant worsening of any chronic disease symptoms), do not go to an assessment centre or a COVID-19 Care and Testing Clinic. Go to the nearest emergency department or call 9-1-1.

Choosing the right assessment centre for you

Ottawa’s COVID-19 Testing Taskforce has been working hard to meet our community’s testing needs. With Ottawa moving to the Red-Control level and with multiple assessment centres across the city, all with varying capacities and services, it can be difficult to pick the right testing site for your needs. Before booking an appointment for a COVID-19 test, we encourage you to consider the following:

Drive-thru testing

If you have access to a vehicle, the COVID-19 Drive-Thru Assessment Centre on Coventry Road is a convenient, quick and accessible option. Residents stay in their cars throughout the entire testing process and the site has extra capacity and frequently has excess appointment slots each day. The site can also now test children and youth aged 10 years and above (from the previous restriction of age 14).

Age

If you are seeking testing for a child or youth, the Heron, Moodie and Ray Friel COVID-19 Care and Testing Centres, in addition to the COVID-19 CHEO Assessment Centre at Brewer Park Arena are able to provide a great kid-friendly testing experience. Ottawa’s Community Health Centres are also able to assess and test children. CHEO tests children over two months old while the Care and Testing Centres and CHCs test children over six months of age.

If you are over 18 and booking an appointment at the Brewer Assessment Centre, please ensure that you book with The Ottawa Hospital, as opposed to CHEO. The CHEO side of Brewer is reserved for kids needing testing, and appointments for those 18 and over will unfortunately need to be cancelled and rescheduled with TOH. Parents accompanying their children at Brewer are asked to book their own appointment with TOH after booking their child’s appointment.

Access to a physician

Ottawa’s three COVID-19 Care and Testing Centres offer physician care visits. If you are concerned that you might need more than a COVID-19 test, the Heron, Moodie and Ray Friel locations all offer appointments with a physician and additional tests if medically appropriate. The Kids Come First Care Clinic aligned with CHEO’s COVID-19 Testing Centre at Brewer Arena provides access to a pediatrician for assessment of children who:

  • are between 6 months and 18 years old

  • cannot access an in-person appointment with their primary health-care provider (family doctor, nurse practitioner or pediatrician)

  • have a new symptom such as fever, cough, vomiting, belly pain, ear ache, or runny nose (note that if the child has had a COVID-19 test in the last few days because of these symptoms, they can still be seen in person at the COVID-19 Kids Comes First Care Clinic)

A few things should not come into your decision-making over which site to go to.  All use the same current guidelines and criteria to determine who is eligible for testing, and all samples are processed by the Eastern Ontario Regional Laboratory Association (EORLA), so that the wait for results are the same.  All sites send results for patients with a valid OHIP card, to the Ontario Health patient portal, while also populating the patient portal on the host organization’s electronic health record.

 

And all sites have professional, caring and highly trained staff to make your testing experience quick, safe and as comfortable as possible.  If you think you need a test, please book an appointment and get it done today.

Private testing options for outbound international travellers

Following new testing guidance from the Ministry of Health, Ottawa’s assessment centres no longer provide free COVID-19 tests for the purpose of pre-travel clearance. This guidance applies to all assessment centres in the province and came into effect Friday, December 11, 2020.

 

COVID-19 tests for the purpose of international travel clearance are not recommended by Ontario’s public health experts. Travellers should consult their travel carrier’s guidelines to ensure they have the most up-to-date information about requirements. Travellers should also refer to the federal government’s travel website for up-to-date expectations and requirements related to their destination. If a COVID-19 test is required, it is important to ensure ample time for testing and to receive results.

 

COVID-19 testing services are available for a fee, and travellers in need of a test are encouraged to search for convenient local options. 

 

To keep our communities safe, Ottawa’s assessment centres and testing sites follow all guidelines mandated by the provincial government and public health experts. 

 

Suggested private providers to get tested for international pre-travel clearance: 

Riverside Travel Medicine Clinic 

Appletree Medical Centres

  • 2150 Robertson Road, Ottawa

  • 356 Woodroffe Ave, Ottawa

  • Click here to book online
     

Lacroix Medical Clinic 

  • 232 Boulevard Saint Joseph, Gatineau, Quebec 

  • 819-778-1330 

 

Dynacare Clinics in Montreal  

  • 475, boulevard de la Côte-Vertu, Saint-Laurent, Quebec 

  • 8560, rue Saint-Hubert, Montreal, Quebec 

 

Shoppers Drug Marts in the Toronto area 

  • Check online for locations 

 

Please note that this is for informational purposes only and there are fees associated at these clinics. The private clinic locations above are not endorsed by the Taskforce or its members.  

 

Booking a test for those without internet

It is critical that all members of the Ottawa community have access to a COVID-19 test, including residents at a greater risk and individuals who do not have access to the internet.

 

For those requiring extra support for accessibility reasons, sites have a phone number that can be used to book an appointment. Please note that the following phone numbers are reserved for Ottawa residents who need to book an appointment for a COVID-19 test and who do not have access to the internet:

 

Additionally, individuals who do not have phone or internet access may book a future appointment in-person at an assessment centre. People experiencing homelessness, who are unable to book an appointment and meet the criteria for testing, may be tested at the assessment centre during regular hours of operation.

 

Residents should not go to the emergency department for COVID-19 testing.

Private testing options for outbound international travellers

Following new testing guidance from the Ministry of Health, Ottawa’s assessment centres no longer provide free COVID-19 tests for the purpose of pre-travel clearance. This guidance applies to all assessment centres in the province and came into effect Friday, December 11, 2020.

 

COVID-19 tests for the purpose of international travel clearance are not recommended by Ontario’s public health experts. Travellers should consult their travel carrier’s guidelines to ensure they have the most up-to-date information about requirements. Travellers should also refer to the federal government’s travel website for up-to-date expectations and requirements related to their destination. If a COVID-19 test is required, it is important to ensure ample time for testing and to receive results.

 

COVID-19 testing services are available for a fee, and travellers in need of a test are encouraged to search for convenient local options. 

 

To keep our communities safe, Ottawa’s assessment centres and testing sites follow all guidelines mandated by the provincial government and public health experts. 

 

Suggested private providers to get tested for international pre-travel clearance: 

Riverside Travel Medicine Clinic 

Appletree Medical Centres

  • 2150 Robertson Road, Ottawa

  • 356 Woodroffe Ave, Ottawa

  • Click here to book online
     

Lacroix Medical Clinic 

  • 232 Boulevard Saint Joseph, Gatineau, Quebec 

  • 819-778-1330 

 

Dynacare Clinics in Montreal  

  • 475, boulevard de la Côte-Vertu, Saint-Laurent, Quebec 

  • 8560, rue Saint-Hubert, Montreal, Quebec 

 

Shoppers Drug Marts in the Toronto area 

  • Check online for locations 

 

Please note that this is for informational purposes only and there are fees associated at these clinics. The private clinic locations above are not endorsed by the Taskforce or its members.  

 

For more information

About the Ottawa COVID-19 Testing Taskforce

 The Ottawa COVID-19 Testing Taskforce coordinates COVID-19 testing efforts across the city. Our work is based on guidance provided by Ontario Health, as part of carrying out the provincial government’s testing strategy.

 

We recognize the demand for testing has accelerated. Members of our community — including parents, long-term care home visitors and essential workers — need a clear and consistent source of information when it comes to where to get a COVID-19 test, and who should get tested.

 

To meet this growing and important need, the Taskforce will publish Ottawa’s Daily Testing Update to keep the community up-to-date on ongoing testing guidelines and informed about any new directives or changes to Ottawa’s assessment centres.

Ottawa COVID-19 Testing Taskforce members

  • CHEO

  • City of Ottawa, Office of Emergency Management

  • Eastern Ontario Regional Laboratory Association (EORLA)

  • Hôpital Montfort

  • Kids Come First Health Team

  • Ottawa Community Health Centres

  • Ottawa Health Team - Équipe Santé Ottawa

  • Ottawa Public Health

  • Public Health Ontario Laboratory (PHOL)

  • Queensway Carleton Hospital

  • The Ottawa Hospital

[1] Testing data compiled from Eastern Ontario Regional Laboratory Association (EORLA), Public Health Ontario Lab (PHOL) and Bio-Test

[2] EORLA data only

[3] The positivity rate is reported in alignment with Ottawa Public Health (Ottawa Public Health’s COVID-19 Dashboard, page 5)

[4] Average turnaround from the time the test is received at the lab to the time of reporting (EORLA data only)

[5] Average turnaround from the time the swab is taken at a testing site to the time of reporting (EORLA data only)

[6] Lab capacity is predicted daily based on the availability of staff, equipment and supplies

[7] Includes PCR and ID NOW samples collected on-site at an assessment centre

[8] Includes all mobile and rapid testing initiatives