Ottawa’s Daily Testing Update

Updated: January 24, 2022, 3:30 p.m. EDT

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Highlights

230

Swabs processed at assessment centres in Ottawa on January 23

1,437

Lab tests performed in Ottawa on January 23 [1]

105

Number of tests in progress as of January 24 [2]

20.0%

Positivity rate in

Ottawa residents

(Jan 17 - Jan 23) [3]

12 hours

Average turnaround (from the time the swab is received at the lab to the result) [4]

19 hours

Average turnaround (from the time the swab is taken at a

testing site to the result) [5]

7,689

Current daily lab capacity [6]

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Where to get tested in Ottawa

COVID-19 Assessment Centre at McNabb

Ages: Anyone over 6 months old

Services provided: Individuals (6 months and older) who meet the current testing criteria are eligible for testing services at this location

Hours: Seven days a week, 11:00 am to 7:00 pm

Location: 180 Percy St, Ottawa

 

Click here to book an appointment

COVID-19 Care and Testing Centre - Moodie

Ages: Anyone over 6 months old

Services provided: By appointment only and very limited walk-up testing, swab only OR physician visit with or without swab

Hours: 

  • Monday to Friday, 8:00 am to 3:30 pm

  • Saturday, 8:00 am to 3:00 pm (Limited physician assessments available January 15 & 22)

Location: 595 Moodie Drive

 

Click here to book an appointment

Ray Friel COVID-19 Testing Centre

Ages: Anyone over 6 months old

Services provided: By appointment only and very limited walk-up testing

Hours: Monday to Friday, 8:00 am to 3:30 pm

Location: 1585 Tenth Line Road

 

Click here to book an appointment

COVID-19 CHEO Assessment Centre and Kids Come First Care Clinic at Brewer Park Arena

Ages:

  • For a Do-It-Yourself Test Kit, parents can test children two months of age and older. Older children and teens can test themselves with parental support

    For a Do-It-Yourself Test Kit, parents can test children two months of age and older. Older children and teens can test themselves with parental support

  • For care at the COVID-19 CHEO Kids Come First care clinic, ages two months to 18 years (infants less than two months of age must visit the CHEO Emergency Department)

Services provided: 

  • To pick-up a Do-It-Yourself Testing Kit: book an appointment at the COVID-19 CHEO Assessment Centre and select the “Pick-Up” option (An appointment is required to pick-up a Do-It-Yourself Testing Kit).

  • For an in-person consultation with CHEO’s collaborative assessment team within 1-3 days for children and youth (two months to 18 years) with acute illnesses with new symptoms such as fever, cough, vomiting, belly pain, ear ache or sore throat: book an appointment at the COVID-19 CHEO Kids Come First Care Clinic.

  • For those requiring extra support for accessibility reasons, please contact CHEO’s Patient Experience team at 613-737-7600, ext. 6720. 

Hours 

  • Monday to Friday, 8:30 am to 5:30 pm

  • Saturday and Sunday, 8:30 am to 3:30 pm

Location: 151 Brewer Way

 

Click here to book an appointment

COVID-19 Assessment Centre for Adults at Brewer Park Arena

Ages: Anyone 18+ years old

Services provided: Do-It-Yourself Test Kit distribution and collection by appointment only and very limited walk-up testing

Hours: 

  • Monday to Friday, 10:30 am to 5:30 pm

  • Saturday and Sunday, 8:30 am to 3:30 pm

Location: 151 Brewer Way

 

Click here to book an appointment

North Grenville COVID-19 Assessment Centre (Kemptville)

Ages: Anyone over six months old

Services provided: Do-It-Yourself Test Kit distribution and collection by appointment only

Hours:

  • Monday to Friday, 9:00 am to 5:00 pm (Physician assessments and Do-It-Yourself Test Kit distribution and collection)

  • Sunday, 9:00 am to 1:00 pm (Do-It-Yourself Test Kit distribution and collection only)

Location: 15 Campus Drive, Kemptville

 

Click here to book an appointment

East Ottawa Kids COVID Care Clinic 

Ages: Children and youth between 2 months and 17 years old

Services provided: 

  • COVID-19 testing for children and youth (2 months to 17 years) and other members of their household who meet the current testing criteria

  • In-person consultation with a physician for children and youth (2 months to 17 years) with new symptoms such as fever, cough, vomiting, belly pain, earache, or sore throat

Hours:

  • Monday to Friday, 5:00 pm to 9:00 pm

  • Saturday and Sunday, 9:00 am to 1:00 pm

Location: 4289 Innes Road, Orléans

 

Click here to book an appointment

Temporary COVID-19 Assessment Centre in Stittsville

Effective January 2, 2022, the Temporary COVID-19 Assessment Centre in Stittsville has paused COVID-19 testing services. Residents who meet current testing criteria are encouraged to visit OttawaPublicHealth.ca/CovidTesting to find an alternative assessment centre that meets their needs.

Ottawa Community Health Centres

Effective December 20, 2021, the Centretown, Sandy Hill and Somerset West Community Health Centres (CHCs) have paused COVID-19 testing services.  CHC staff and resources will be redeployed to support the province’s mass vaccination and booster campaigns.

Assessment centre highlights (January 23, 2022)

*These assessment centres were closed on Sunday, January 23

*NEW: Assessment Centre for Adults at Brewer Park Arena transitioning to Do-It-Yourself Test Kits

Effective January 24, 2022, the COVID-19 Assessment Centre for Adults at Brewer Park Arena will distribute and collect Do-It-Yourself Test Kits, opposed to in-person testing. The DIY model reduces interactions to keep assessment centre staff and patients as safe as possible during this current wave of COVID-19.  This transition will also free up clinical staff who can then be redirected to support hospital shortages or vaccination efforts.

 

Residents who meet current testing criteria can continue to book an appointment at OttawaPublicHealth.ca/CovidTesting. Before arriving on site, please watch the following video to familiarize yourself with the swab process. It is also important to remember not to eat, drink or chew gum 30 minutes prior to the test.

 

The DIY test kit includes instructions, a registration form, and a self-swab PCR test. Once completed either on-site, in the car, or at home, the test kit is then dropped off on site at Brewer for processing at the lab.

 

Please note that the test kits are intended to be picked-up, completed and returned on the same day. The test solution has a short expiry period which means that the kits are not intended to be picked up and held onto for “just in case” testing scenarios.

North Grenville COVID-19 Assessment Centre shifting to care clinic model

COVID-19 care visits with a physician will be available at the North Grenville COVID-19 Assessment Centre starting January 13, 2022.

 

These appointments are open to any resident with symptoms of COVID-19 who requires a physician assessment. Please note, care visits will not include a COVID-19 test, unless testing eligibility is met as set out by the provincial guidelines.

 

Care clinic appointments will be available Monday through Friday from 9 am to 5 pm. The assessment centre will also remain open on Sunday from 9 am to 1 pm for Do-It-Yourself Test Kit distribution and collection.

 

To book an appointment, please visit OttawaPublicHealth.ca/CovidTesting or call 613-258-3192 (online bookings preferred.) Bookings will be accepted the same day only and will be released each morning at 7 am.

Who should go for PCR testing? (Updated January 14, 2022)

As per provincial testing guidance, PCR testing will only be recommended for individuals if they belong to the following groups:  

 

  • Symptomatic people who fall into one of the following groups:

    • Patient-facing healthcare workers

    • Staff, volunteers, residents/inpatients, essential care providers, and visitors in highest risk settings

      • Highest risk settings include: hospital (including complex continuing care facilities and paramedic services) and congregate living settings, including long-term care, retirement homes, First Nation elder care lodges, group homes, shelters, hospices and correctional institutions

    • Household members of workers in highest risk settings

    • Temporary Foreign Workers in congregate living settings

    • Patients seeking emergency medical care, at the discretion of the treating clinician 

      • Ottawa’s emergency departments apply the same criteria to those in the general public with symptoms or exposures who do not require admission to hospital, and therefore these individuals will not be tested. It is important that hospital emergency departments continue to focus their resources on emergency illnesses and injuries.

    • Outpatients for whom COVID-19 treatment is being considered

    • Pregnant people

    • People who are underhoused or homeless

    • First responders, including fire, police and paramedics

    • Elementary and secondary students and education staff who have received a PCR self-collection kit through their school

  • Symptomatic/asymptomatic people:

    • From First Nation, Inuit, and Métis communities and individuals travelling into these communities for work

    • On admission/transfer to or from hospital or congregate living setting

    • Close contacts and people in the context of confirmed or suspected outbreaks in highest risk settings as directed by the local public health unit

    • Individuals, and one accompanying caregiver, with written prior approval for out-of-country medical services from the General Manager, OHIP

    • Asymptomatic testing in hospital long-term care, retirement homes, and other congregate living settings and institutions as per provincial guidance and/or Directives, or as directed by public health units

Ottawa's assessment centres and care clinics, Community Health Centres (CHCs) and Emergency Departments are not permitted to provide testing for asymptomatic unvaccinated individuals who require proof of a negative test to enter their workplace, go on campus or attend a public event.

Provincially funded pre-procedure testing is reserved for unvaccinated asymptomatic patients undergoing a general anesthetic or other significant intervention where unrecognized COVID-19 can result in serious complications. Vaccinated asymptomatic patients and unvaccinated asymptomatic patients undergoing elective procedures that are not covered by OHIP (e.g., cosmetic surgery) and/or do not involve general anesthetic are not covered by provincially funded testing at an assessment centre or care clinic. Applicability will be determined by site staff on a case by case basis and patients may be referred to self-pay options through pharmacies or private lab services.

 

For asymptomatic testing, please visit a pharmacy or lab offering these tests, or inquire with your employer, campus or event planner. A list of locations is available on the provincial government's website: covid-19.ontario.ca/assessment-centre-locations.

If you are in distress (e.g., significant trouble breathing, chest pain, fainting, or have a significant worsening of any chronic disease symptoms), do not go to an assessment centre or a COVID-19 Care and Testing Clinic. Go to the nearest emergency department or call 9-1-1.

Changes to assessments at the Kids Comes First COVID-19 Care Clinic

Beginning Tuesday, January 11, assessments at the Kids Comes First COVID-19 Care Clinic will be performed by a member of CHEO’s collaborative assessment team. All children will see a pediatric nurse for a comprehensive assessment and those with more complicated histories, serious symptoms or concerning vital signs will be referred to the on-site physician for an additional assessment at the clinic.

 

Previously, all assessments at the clinic were performed by a physician. This change will allow for more children and youth assessments each day.

 

Book an appointment with the Kids Come First COVID-19 Care Clinic if:

  • You cannot access an in-person appointment with your primary care provider (family doctor, nurse practitioner, or pediatrician)

  • The child has a new symptom such as fever, cough, vomiting, belly pain, earache, rash or sore throat, for which you would usually seek medical attention from your primary care provider

  • The child is older than two months

  • Tests offered at the clinic: COVID swab (if applicable and eligible), throat swab, urine in children who can pee in a cup

 

Please do not book an appointment to get a COVID-19 test. Most children are not eligible for testing.

The Kids Come First COVID-19 Care Clinic is located in the COVID-19 CHEO Assessment Centre in the Brewer Arena at 151 Brewer Way, Ottawa, Ontario.

COVID-19 testing and Ottawa’s emergency departments

Ottawa-area hospitals are seeing residents coming to emergency departments for a COVID-19 test. Ottawa’s emergency departments apply the same criteria to those in the general public with symptoms or exposures who do not require admission to hospital, and therefore these individuals will not be tested. It is important that hospital emergency departments continue to focus their resources on emergency illnesses and injuries.  

 

If you have COVID-19 symptoms, please isolate while you review guidance specific to your individual situation at OttawaPublicHealth.ca/CovidTesting or Ontario.ca/Exposed. If you qualify for a test, please continue to book an appointment at one of the assessment centres through their online booking sites.

 

If you are in distress (e.g., significant trouble breathing, chest pain, fainting, or have a significant worsening of any chronic disease symptoms), go to the nearest emergency department or call 9-1-1.

Private testing options for international and domestic travellers

Following testing guidance from the Ministry of Health, Ottawa’s assessment centres no longer provide free COVID-19 tests for the purpose of pre-travel clearance.

Travellers should consult their travel carrier’s guidelines to ensure they have the most up-to-date information about requirements. Travellers should also refer to the federal government’s travel website for up-to-date expectations and requirements related to their destination.

If there is a requirement to provide proof of a negative COVID-19 test when traveling domestically or internationally, it is important to ensure ample time for testing and receiving results. COVID-19 testing services are available for a fee, and travellers in need of a test are encouraged to search for convenient local options.

Travellers are also responsible for verifying COVID-19 testing requirements with their airline or the place they will be visiting.

 

Suggested private providers to get tested for pre-travel clearance:

Ottawa West Travel Medicine Clinic

Riverside Travel Medicine Clinic 

 

Appletree Medical Centres

  • 2150 Robertson Road, Ottawa

  • 356 Woodroffe Ave, Ottawa

  • 1595 Merivale Road, Ottawa

  • 2573 Baseline Road, Ottawa

  • 150 Katimavik Road, Ottawa

  • 225 Preston Street, Ottawa

  • Click here to book online

Immigration Physician Ottawa

Lacroix Medical Clinic 

  • 232 Boulevard Saint Joseph, Gatineau, Québec 

  • 819-778-1330 

 

Dynacare Clinics in Montreal  

  • 475, boulevard de la Côte-Vertu, Saint-Laurent, Québec 

  • 8560, rue Saint-Hubert, Montreal, Quebec 

 

Shoppers Drug Mart

  • Check online for locations 

 

Please note that this is for informational purposes only and there are fees associated at these clinics.

 

Booking a test for those without internet

Please note that the following phone numbers are reserved for residents who need to book an appointment for a COVID-19 test and who do not have access to the internet:

*Canadian Health Labs (CHL) offers phone support for appointment bookings. Patients can leave a voicemail at +1 (905)-218-3572. CHL will contact the patient back within one business day to confirm the booking of the appointment. In the voicemail, patients must indicate that they want to book an appointment at McNabb with their intended date and time.

Additionally, individuals who do not have phone or internet access may book a future appointment in-person at an assessment centre. People experiencing homelessness, who are unable to book an appointment and meet the criteria for testing, may be tested at the assessment centre during regular hours of operation.

 

Residents should not go to the emergency department for COVID-19 testing.

For more information

About the Ottawa COVID-19 Testing Taskforce

 The Ottawa COVID-19 Testing Taskforce coordinates COVID-19 testing efforts across the city. Our work is based on guidance provided by Ontario Health, as part of carrying out the provincial government’s testing strategy.

 

We recognize the demand for testing has accelerated. Members of our community — including parents, long-term care home visitors and essential workers — need a clear and consistent source of information when it comes to where to get a COVID-19 test, and who should get tested.

 

To meet this growing and important need, the Taskforce will publish Ottawa’s Daily Testing Update to keep the community up-to-date on ongoing testing guidelines and informed about any new directives or changes to Ottawa’s assessment centres.

Ottawa COVID-19 Testing Taskforce members

  • CHEO

  • City of Ottawa, Office of Emergency Management

  • Eastern Ontario Regional Laboratory Association (EORLA)

  • Hôpital Montfort

  • Kids Come First Health Team

  • Ottawa Community Health Centres

  • Ottawa Health Team - Équipe Santé Ottawa

  • Ottawa Public Health

  • Public Health Ontario Laboratory (PHOL)

  • Queensway Carleton Hospital

  • The Ottawa Hospital

[1] Testing data compiled from Eastern Ontario Regional Laboratory Association (EORLA), Public Health Ontario Lab (PHOL) and Bio-Test

[2] EORLA data only

[3] The positivity rate is reported in alignment with Ottawa Public Health (Ottawa Public Health’s COVID-19 Dashboard, page 5)

[4] Average turnaround from the time the test is received at the lab to the time of reporting (EORLA data only)

[5] Average turnaround from the time the swab is taken at a testing site to the time of reporting (EORLA data only) 

[6] Lab capacity is predicted daily based on the availability of staff, equipment and supplies

[7] Includes PCR and ID NOW samples collected on-site at an assessment centre